Find answers to common questions about Oralis
Oralis is an AI-powered product discovery assistant. Describe what you are looking for, and our AI analyzes your needs to provide product recommendations, supplier information, pricing, and market insights.
Oralis offers a free plan with core features like product search, comparator, and image search. Premium features such as trends, alerts, AI stylist, second-hand finder, scanner, and regional trends require a subscription.
Premium gives you access to all features: trends by category, price alerts, AI stylist with product links, second-hand finder, counterfeit scanner, regional trends, and priority support.
You can view and manage your search history in your dashboard. Export functionality will be added in a future update.
We accept all major credit cards through Stripe. Your payment information is secure and never stored on our servers.
Yes, you can manage your subscription at any time from your Settings page. You can also upgrade, downgrade, or cancel through the Stripe customer portal.
Yes. We use industry-standard encryption and security measures. Your data is stored securely in Supabase, and we never share your information with third parties.
Our AI leverages real-time search data and market trends. While recommendations are highly relevant, we always suggest doing your own research before making purchasing decisions.
We offer a 30-day money-back guarantee. If you are not satisfied with the service, contact support for a full refund.
You can reach our support team through the Contact page. We typically respond within 24 hours.